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Tag: Email-to-Case

How to Migrate Salesforce Case Emails & Generate a New Thread Id with Flow

January 14, 2025January 14, 2025 by dicescape, posted in Flow

An idea proposed in 2008, currently with 5,620 points, suggests enabling the migration of email messages between cases in Salesforce. It outlines a process involving generating a new threading Id and removing the original one, followed by creating a screen flow to select and transfer emails efficiently.

Tagged Email-to-Case, screen flowLeave a comment
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